Return Policy for Apni Dukan Digital Marketing and Web Design Services

At Apni Dukan, we strive to provide high-quality digital marketing and web design services to help businesses succeed online. We understand that sometimes circumstances may change, and you may need to make adjustments to your service package. Below is our return policy outlining the terms and conditions for returns, refunds, and cancellations.

1. Cancellations and Refunds
Service Cancellation:
If you wish to cancel your digital marketing or web design service package before work has commenced, you may be eligible for a full refund, minus any non-refundable expenses incurred by Apni Dukan during the preparation phase. All refund will be initiated within 7 days of the purchase date.

Partial Refunds:
For cancellations after work has begun but before completion, refunds may be issued on a prorated basis, taking into account the portion of the service completed and any applicable non-refundable expenses. All return requests must be made within 7 days of the purchase date.

No Refunds After Completion:
Once the digital marketing campaign has been launched or the web design project has been completed and delivered to the client, no refunds will be provided, unless otherwise stipulated in the service agreement or if there are exceptional circumstances deemed acceptable by Apni Dukan.

2. Modifications and Adjustments
Service Modifications:
If you require modifications or adjustments to the digital marketing strategy or web design elements after the initial delivery, Apni Dukan will work with you to accommodate reasonable requests within the scope of the agreed-upon service package.

3. Satisfaction Guarantee
Client Satisfaction:
Apni Dukan is committed to ensuring client satisfaction with our services. If you are dissatisfied with any aspect of our digital marketing or web design services, please contact us promptly, and we will make every effort to address your concerns and find a satisfactory resolution.

4. Non-Refundable Expenses
Third-Party Expenses:
Certain expenses incurred by Apni Dukan in the course of providing services, such as domain registration fees, hosting fees, or third-party tool subscriptions, may be non-refundable and will be deducted from any eligible refund amounts.

 

5. Shipping and Delivery:

a.Shipping: We offer shipping to select locations as indicated on our Site. The shipping costs and estimated delivery times will be provided during the checkout process. Please note that any delivery dates provided are estimates and are not guaranteed. ( 6-7 working days to receive the parcel )

b. Delivery: We will make reasonable efforts to ensure that the products are delivered to you within the estimated delivery time. However, delays may occur due to unforeseen circums

6. Contact Us
If you have any questions or concerns regarding our return policy or need assistance with your digital marketing or web design services, please don't hesitate to contact our customer service team at [contact email/phone number].

Note: This return policy is subject to change at the discretion of Apni Dukan. Clients will be notified of any updates or revisions to the policy in a timely manner.